| Terms | Definition | Team |
| Expansion Booked Headcount | any net additional headcount from a client over 12 months old | SSG/F&A |
| Net Income | billed revenue after deducting all expenses | SSG/F&A |
| Residual Booked Headcount | clients who are within the first 12 months of the contract from the previous year | SSG/F&A |
| Budgeted Revenue | estimated price of services billed total value of services as per budget | SSG/F&A |
| Billed Headcount | pertains to the number of headcount actually billed | SSG/F&A |
| Booked Headcount | pertains to the number of headcount as per contract(s) | SSG/F&A |
| Booked Revenue | pertains to the total annualized price (12 x monthly price) | SSG/F&A |
| Weighted Pipeline | potential revenue x weight based on deal stage | SSG/F&A |
| Revenue Forecast | revenue estimate for future periods based on Actual Revenue realized | SSG/F&A |
| New Booked Headcount | the number of headcount from new accounts acquired in the current year and the expansion headcount from clients who are within the first 12 months of the contract | SSG/F&A |
| Billed Revenue | total price of services actually billed (whether collected or still outstanding) | SSG/F&A |
| Invoiced Revenue | total value of billed (invoiced) services excluding reimbursements and bank charges | SSG/F&A |