Information Technology (IT) - Definitions
| Terms | Definition | Team |
| Ticket | A support ticket created through myHR or by sending an email to otrs@infinit-o.com | IT |
| Jumpcloud Account | Jumpcloud account or Login credential used to log in to various Infinit-O supported system | IT |
| Jumpcloud | Jumpcloud system - centralized authentication | IT |
| DC/Desktop Central | Manage Engine desktop central - end point management system , used to manage, patch and get system details | IT |
| Manage Engine | Manage Engine desktop central - end point management system , used to manage, patch and get system details | IT |
| Googleworkspace | Our google subsscriotion/service - new name , used interchangebly with googleapps | IT |
| Googleapps | Our google subsscriotion/service - old name, used interchangebly with googleworkspace | IT |
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