| Terms | Definition | TeamL&D |
| Knowledge | Institutionalized information acquired individually or collectively either through practical experience or education. | L&D |
| Skill | Ability to do something well and apply a specific knowledge in different situations. | L&D |
| Attitude | A predisposition to respond in a favorable or unfavorable way to something happening in someone's environment, like the desire or lack of desire to acquire knowledge or use a skill. | L&D |
Competency | Applied Skills in a Specific role - ie the skills you get to apply in your role from Day 1: Behavioral Competencies, Technical Competencies and more. Something that you have and that you apply to your job. | L&D |
| Capability | The natural potential of a person - Something that someone can develop and use in the future. | L&D |
| Talent | An IO Team Member with unique, relevant skills, competencies and/or capabilities . | L&D |
| Aptitude | Natural level of mastery for a particular task or skill - already developed. | L&D |
| Ability | Genuine capacity to be good at something or do something well. | L&D |
| Strength | A TM's general characteristics and skills that allow them to perform their duties efficiently - May be purely related to physical ability. | L&D |
| Personality | Personality refers to the enduring characteristics and behavior that comprise a person's unique adjustment to life, including major traits, interests, drives, values, self-concept, abilities, and emotional patterns. Lasting summary of everything, but can evolve over time. | L&D |
| Character | The way someone thinks, feels, and behaves. | L&D |
| Values | One's judgement of what is important in life, moral compass. IO Values: principles or standards of behavior. | L&D |
| Norms | The tangible commonly accepted and understood expression of the values we carry - shared standards, expectations and rules that are socially enforced. | L&D |
| Culture | The combination of values, norms and behaviors accepted and shared collectively. | L&D |
| Behavior | The way in which a person acts in response to a particular situation or stimulus. The way someone responds to acts - inside out looking, what we do in the shadow. | L&D |