My Nextiva has Calls Unavailable, what should I do?

My Nextiva has Calls Unavailable, what should I do?

Definitely strange! I think there’s some wonky data hung up in your internet connectivity. Can you try connecting it on the assigned VPN of your team? 

Before proceeding, please make sure you have an stable internet connectivity. It’s sounds intimidating but I’ve got some guides here to walk you through it.

      1. Identify the assigned VPN for your Team, and follow the instructions on how to connect
                  AWS VPN
                  GLOBAL PROTECT
                  VYPRVPN

      2. Once you are successfully connected, relog in on your Nextiva App.

If it’s still a no-go after that, can you try to turn off your internet router for at least 3 mins before turning it on again to refresh your connection.

I hope the instructions may help you to resolve your Nextiva Issue, if you need any further assistance feel free to file a Support Ticket.

Thank you!


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