How to Install and Connect to Global Protect VPN on Windows PC
1. First, download Global Protect on your machine. Open your Manage Engine Self service portal.
2. Downloaded and Install it, If you encounter any issue, kindly request IT assistance via Zoho-helpdesk or email us at it.helpdesk@infinit-o.com
3. Once you have installed Global Protect, you are now ready to connect.
CONNECTING TO GLOBAL PROTECT
1. Connect to the primary portal then click Connect. Sign in your Jumpcloud username and password when prompted.
2. If a server certificate error appears, please just click continue.
3. Global Protect should now be connected.
WHERE TO LOCATE GLOBAL PROTECT (in case you got logged out and need to re-login)
1. On your taskbar, locate and click the arrow up button on the lower right side of your screen.
2. The icon tray will pop up. Locate and click the round-earth-like icon (this is the Global Protect)
3. Click Connect.
4. Relogin your JumpCloud credentials.
5. And you're now connected.
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