HMO Card Replacement Request

HMO Card Replacement Request

Card Replacement Request 

A. If request is due to Lost Card

Please follow below process:
1. Pay Php 200.00 for replacement fee through bank deposit or transfer:

Account name: UNITED COCONUT PLANTERS LIFE ASSURANCE CORPORATION
Account number: UCPB 00-132-115955-1

Account name: COCOLIFE
Account number: BDO 0054-2001-1418

  1. Send clear copies and details of the following via a ticket.
  1. Deposit slip or proof of payment of the replacement fee
  2. For whom, member or dependent, is the card replacement request for
  1. Once complete, this will be endorsed to the provider for their processing
  1. Updates will be sent when:
    1. Provider has clarification regarding the application
    2. Provider confirmed approval of the request and is for processing
    3. Once card is available for claiming - employee will receive notice when they can drop by the office for the pick up the HMO card

B. If due to correction of wrong details

Please follow below process:
1. Pay Php 50.00 for replacement fee through bank deposit or transfer:

Account name: UNITED COCONUT PLANTERS LIFE ASSURANCE CORPORATION
Account number: UCPB 00-132-115955-1

Account name: COCOLIFE
Account number: BDO 0054-2001-1418

  1. Send scanned copies of the following via a ticket.
    1. Deposit slip or proof of payment of the replacement fee
    2. Employee Name
    3. Dependent Name (if applicable)
    4. Wrong detail/s in HMO Card
    5. Correct detail/s to be printed in the New HMO card
  1. Once complete, this will be endorsed to the provider for their processing
  1. Updates will be sent when:
    1. Provider has clarification regarding the application
    2. Provider confirmed approval of the request and is for processing
    3. Once card is available for claiming - employee will receive notice when they can drop by the office for the pick up the HMO card
*Please note also that the card replacement/lost ID will only be released upon receipt of the required fee.

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