Solution Innovation: Change Request Guide

Solution Innovation: Change Request Guide

How to Request Changes for Our Projects: A Simple Guide

We're excited to hear your ideas on how we can make our projects even better! Here's a quick overview of how to request changes:

1. Tell Us What You Need

Fill out our easy Change Request Form. Here's what we need to know:

  • Which project or system needs the change: Choose from a dropdown list.

  • What kind of change is it: Is it a new feature (Enhancement) or something that needs to be changed (Modification)?

  • Describe the change in detail: The more details you can provide, the better! Tell us how things work now, how you'd like them to work, and why this change is important. You can also add pictures or files if those help explain your request.

  • When would you like it done? Give us an idea of your timeframe. We'll work with you to set a realistic date.

  • Your contact information: So we can get in touch if we have any questions.

2. We'll Review Your Request

Our team will carefully look over your request. We'll check if it's complete and make sure we understand everything. If we need more information, we'll reach out to you.

3. We'll Let You Know What's Happening

We'll keep you updated through emails. You'll know when your request is:

  • Being reviewed

  • Approved

  • In progress

  • Ready to use

4. We'll Work Together

If your request is approved, we'll work with you to make sure the changes meet your needs. We'll ask for your feedback and make sure you're happy with the results.

That's It!

Thanks for helping us improve our projects. We value your input and look forward to working with you.

Still Have Questions?

Don't hesitate to contact us at transformation-ds@infinit-o.com. We're here to help!

Reporting Bugs or Issues

If you've encountered a bug or technical issue with one of our projects or systems, please report it through our Ticketing System at transformation-ds@infinit-o.com. This helps us track and address problems quickly.

Ready to submit a Change Request?

Here is the Change Request Form

Key Points to Remember

  • We welcome your ideas and feedback!

  • The more details you provide, the better we can understand your needs.

  • We'll keep you updated throughout the process.

  • We'll work together to make sure you're satisfied with the outcome.