What's my Username in Jumpcloud?

What's my Username in Jumpcloud?

Your username is essential for accessing various applications and services within the organization.

Use the following formats based on the application:
      For PC Login, Email, Zoom, Zscaler, & JumpCloud Console Apps (including MyHR, Moodle, Snipe-IT, AllSec, and QMMS):
                  Username: firstname.lastname@infinit-o.com

      For Connecting to Office Wi-Fi/MIST:
                  Username: firstname.lastname

Note: Your JumpCloud credentials are synced across these applications, ensuring a seamless login experience. Always use the appropriate username format based on the service you are accessing.

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