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What's my Username in Jumpcloud?
Your username is essential for accessing various applications and services within the organization. Use the following formats based on the application: For PC Login, Email, Zoom, Zscaler, & JumpCloud Console Apps (including MyHR, Moodle, Snipe-IT, ...
How to set up Authentication in Jumpcloud?
Here are the guides on how you can set-up Authentication in Jumpcloud: TOTP MFA YUBIKEY JUMPCLOUD PROTECT TOTP MFA OPTION 1: OPTION 2: Watch: HOW TO SET UP TOTP MFA IN JUMPCLOUD YUBIKEY Watch: HOW TO SET UP YUBIKEY IN JUMPCLOUD JUMPCLOUD PROTECT In ...
Zscaler Troubleshooting Guide and FAQs
1. I cannot access a website / URL If you encounter an issue with a web-based/internet-based system, you can temporarily turn off the internet security so you can validate if the issue is being caused by Zscaler or not. Please note that this will ...
I need to reset or access my AllSec, what should I do?
Since Allsec is synced with JumpCloud, resetting your JumpCloud password will automatically reset your Allsec password. Follow these steps to reset your JumpCloud password: 1. Refer to the link for instructions: How to Reset My JumpCloud Password. 2. ...
I receive a notification that my password is about to expire. How do I reset?
JumpCloud passwords are set to expire after 90 days. If your password is nearing expiration, you will receive a notification indicating that you need to reset it. You have two options to reset your password: 1. Reset via JumpCloud User Console 1. ...