INTRO: PROCESS STANDARDIZATION
Under Conformance & Standards we give every workflow a shared “map and manual”: a high‑level SIPOC diagram pinpoints who supplies the inputs, what the process does, and which customers rely on the outputs; a swim‑lane flowchart then lays the same steps out horizontally so handoffs between teams are unmistakable; a concise control plan highlights the must‑hit checkpoints, specs and reaction limits that keep quality on track; and finally a reader‑friendly Standard Operating Procedure (SOP)—using one template for Purpose, Scope, Responsibilities, step‑by‑step instructions, tools/forms, escalation paths, and revision history—locks the details in place under version control, ensuring everyone follows the same, current playbook every time.
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CPP-Infinit-O_0003_V1 NPS
Objective To determine Client’s loyalty and perception toward Infinit-O’s services. Scope This procedure covers the review of Infinit-O’s performance on Project Management, Service Quality and Overall Service and implementation of necessary action ...
CPP-CPL-0201_Compliance Program
Company Policy & Procedure Compliance Program Ref. No.: CPP-COM-0201 Version 2 Page 1 of 13 Prepared by J. Presbitero 03/ 06/2023 Approved by M. Malonzo Filename CPP-CPL-0201_Compliance Program Version Prepared by: Approved by Changes Approval Date ...
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Privacy Manual BACKGROUND The surge in technological advancement and the growing concerns to individual privacy in the online world of computer networks, including the internet, paved way for Republic Act No. 10173, otherwise known as the Data ...
CPP-Infinit-O_0010_Business Continuity Plan (BCP)_V2
1.0 Objective Infinit-O’s business continuity plan aims to create a comprehensive plan that aims to ensure service delivery in situations where identified potential events occurred. This would encompass procedures to prevent disruptions, controls to ...
CPP-HR-0102_JD Document Control
Version Author Approval Date Changes Approval 1.0 Jose Presbitero 05/09/2018 Created the policy Grace Malonzo 1.1 Jose Presbitero 06/20/2018 Updated clause 4.3 and 5.10 2.0 Jose Presbitero 06/27/2018 Added provisions 6.6.2 3.0 Jose Presbitero ...