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Zscaler Troubleshooting Guide and FAQs
1. I cannot access a website / URL If you encounter an issue with a web-based/internet-based system, you can temporarily turn off the internet security so you can validate if the issue is being caused by Zscaler or not. Please note that this will ...
How to use Ring Central?
You may only log in on Ring Central if it is the assigned VoIP for your team. To use it, kindly follow the instructions below, 1. Make sure you are logged in to Zscaler. 2. Log in to your Jumpcloud Console, and check if you have Ring Central App. 3. ...
How to use VyprVPN?
Open VyprVPN App The app has auto log in featured configured by IO IT. Connect to the assigned country. 3. Try to use and access the tools you are using now If you encountered any issues, feel free to submit a Support Ticket. NOTE: You must connect ...
How to use Self Service Portal?
On your desktop double Click on this icon. Press the refresh Icon to initiate a scan. Select the application you want to install. And kindly wait for the application to finish the installation. Desktop Central Scan update Please follow the ...
How to set up X-lite/Zoiper?
X-Lite lets you make audio call all over the internet using an IO extension number. It is also called " Softphone ". To use the software, you first need to sign up for a SIP account. Also, you should be connected via Global Protect or have ...