How to use Self Service Portal?

OPTION 1:

a. Go to Seach bar

b. Type “ManageEngine Self Service Portal” the click Open

c. Click the Sync Icon to initiate a scan, make sure it will adapt the latest date and time.

d. Select the app you like to install then click the install button.

OPTION 2:

a. Navigate to the hidden icons (Software Tray) on your taskbar.

b. Locate the Manage Engine Icon and right-click on it.

c. Choose the Self Service Portal

d. Click the Sync Icon to initiate a scan, make sure it will adapt the latest date and time.

e. Select the app you like to install then click the install button.

Remarks:

All the apps in your Self Service profile are IO Basic Apps and others are for your account's basic apps.

If the app you're looking for isn't available in your Self Service profile, please submit a ticket to IT Support.

Please note that requested apps require approval from your immediate supervisor.

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